Who we are
At Gourmet Food, we are proud of our achievements. As Australia’s ‘entertaining’ specialist, we have a focus on quality especially in key entertaining category: premium style cracker.
In 2015, we took the bold step to set up Australian manufacture of premium-style crackers. We did this with the intention of reinvigorating the premium cracker category, setting a new benchmark in innovation, quality and flavour.
Already our award-winning premium quality crackers have become market leaders in supermarkets across several product categories and geographical markets. Our ranges of Australian-made premium crackers continue to grow in popularity, and we have yet more ambitions to realise in meeting your demands and that of our retail partners.
What we do
Innovation
Our company’s thirst for innovation, quality and great flavour reflects our accumulated knowledge and experience in premium entertaining product categories – from production to market development and brand execution. This, together with our consumer research, has resulted in a strong sense of what we wish to achieve.
We also recognise the vital importance of building strong relationships with retail partners while understanding the demands of consumers. Furthermore, we continue to invest in robust technical knowledge and support to ensure that, not only are our recipes on trend, but there is a hint of the homemade delivering delicious quality and flavour.
Great People
When we moved to our new custom-designed, greenfield site in late 2019, Gourmet Food more than doubled its manufacturing capacity and significantly increased its production capabilities. As the new facility was in a neighbouring Melbourne suburb, it was an easy transition for our loyal staff, all of whom eagerly relocated and continue to contribute to the business today. This new production facility, combined with continuity of skilled people, positions gourmet food perfectly to lead category innovation and deliver on its strategic agenda.
Growth through relationships
Within three years of commencing our manufacturing operation, we achieved recognition as Top Ranked Supplier 2018 in the Australian Grocery Deli Category of the Advantage Report.
This 360-degree survey, managed by Advantage Australia, sets the supplier performance benchmark. It required decision-makers from across the retail sector, including Woolworths, Coles, Metcash and Convenience groups, to measure suppliers against such KPIs as business alignment, communications, innovation, responsiveness, strategy, growth and service.
We are proud of this achievement which also establishes the standard in all that we do.
Operational excellence
Enabling the manufacture of one of the largest and diverse range of premium cracker products under one roof globally, our new state of the art production facility provides both the flexibility and scale to remain relevant with our important retail partners. Our entire branded cracker range is made under one roof to the highest possible standards. We are also manufacturing for a broad range of Australian and International brands. If you have an existing range, or one in development, we’ve got the team and the expertise to make it happen.